Sky broadband status It's a quick and easy way to make sure your Sky Broadband is running at its We tell you when your favorite services are down or having problems. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast I have an amber light on my Broadband hub for both voice and internet. ===== 65inch Sky Glass, 3 Sky Streaming Pucks, Sky We are aware of an issue with the Sky Broadband and Talk service in the Northwest and Midlands of England. £20 upfront payment. When I got home i power cycled the sky hub and regained connection. Since yesterday my internet has been down. Go to Ask For Help, and select Service Advisory. Talk service uses your broadband connection to make calls. £33 per month (pm) offer price includes 43” Sky Glass £14pm on a 48-month interest free loan and Sky Ultimate TV subscription (Sky Entertainment and Netflix basic) £19pm on 24-month contract, £31pm after on 31-day rolling contract. Close. Latest reply TimmyBGood ‎03 our sky fiber broadband has been down since Jan 24th it came back briefly on Jan 27th but is gone again please can I get an update address W91dw73 in North Kildare Ireland. Ive checked on Sky service status and they say there's an outage in my area since 18th You can also run the test via the MySky app on a mobile data connection. My broadband is down this morning with the centre PON light flashing. Log into your Sky hub/router settings with your hub admin password and username to get started. If you get amber or red please follow the on screen instructions. The internet light flashes orange and the voice light is a solid orange. The technician then said that instead of two visits, one from OpenReac We keep losing connection to the internet, wired and wifi. Not only did he do this for me, but he went what I thought was over and above anything I Sky. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Checking internet status, explained. Sky Broadband Ultrafast: Subject to status. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Sky offers satellite television service as well as broadband internet and home phone service. The first time I raised a fault through the My Sky app and an Openreach engineer was required. SKY Fiber Mesh; VIDEO-ON-DEMAND; MY ACCOUNT; HELP & SUPPORT; PROMOS; NEWS & UPDATES; ABOUT US; LOGIN. x @Arch1hols @SkyHelpIreland I would not recommend Sky Broadband to anyone in Ireland. Post 2 of 2 134 Views. Sky Go troubleshooting. 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post. com Server Status. BROADBAND; PAY TV; ADD ONS. To run a network check, enter your Sky Talk phone number including area code. com Helping you make the most of our site. Continue to use this site means you Best Sky Broadband deals 2025, including info on Sky broadband checker, Sky Broadband and TV packages, Sky Broadband add-ons and NOW Broadband by Sky. Logic / forums suggests that the new q system is not fit for purpose . We have preconfigured your Sky Hub with the optimum settings. I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Our sky broadband has been dropping in and out for the past week or so. What router do you get with Sky Broadband? Sky Broadband now offers two routers, the Sky Broadband Hub and the new Sky router; the Sky WiFi Max Hub. The joke in IT circles is that faults are either DNS or BGP issues and some searching suggests connecting to sites via their IP address is working, meaing this issue may fall into the DNS camp. Manage My Bill - click to open detail panel. 0 Likes Reply. New Sky customers only. Sky’s range of main products include broadband, satellite TV, and Talk. Originally the Sky Hub's Voice was showing Yellow and the internet light flashed yellow intermittently. My broadband connection has been consistently below my guaranteed speed for several days and this morning I have been unable to connect devices to it at all. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 8:25PM BST (2:25PM Eastern Sky Broadband and Sky Talk: Subject to status. Manage My Package - click to open detail panel Test Your Broadband overview. Speeds vary by location. me/myskyupdates Sky Broadband and Sky Talk: Subject to status. Sky has a dedicated page where you can check whether you’re suffering from a broadband outage, and if an issue is widespread in your area. Hello, I've recently purchased Sky broadband but am not able to track when the router will arrive. 269611 views. Guaranteed speed is 30% of the subscribed speed, 80% of the time. Due to unforeseen delays, I am only setting up my TV / Sky today (and not in October as I hoped) I've got so far and on the TV, it just says "checking your status" - but it's been like this for 45 mins now. We have usually 55mbps and I am unable to work due to this connection. Sign in to get your answer quicker. Sky Community; Discussions; News; Tips; About; Offers; Sign In. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Sky Broadband is reportedly down for hundreds of users on February 2, 2025. If you Sky Outage Map. Here's what they mean. Sky Broadband Full 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 15 of 19 Sky Broadband and Sky Talk: Subject to status. Then around 5 minutes later, the box resets and everything comes back on normally As a Sky Broadband customer, you can download and use ‘Sky WiFi’, an app which allows you to connect to Sky’s UK-wide Wi-Fi hotspots - all for free and with unlimited usage. For my Mac it was "Internet Status". com Help for Sky Broadband & Talk. Recent faults might not show yet Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. My Account troubleshooting. Bookmark our Sky Broadband customer contact page, which contains helpful links to service status updates, customer service phone numbers and social media accounts. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Broadband keeps going off and dropping out everyday ‎02 Jan 2025 09:11 PM. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast So i'm doing some troubleshooting - The router event log is showing a WAN IPV6 UP message every 30 mins and I'm getting a "Lease renewed 3600 ip 94. 50 pm for Sky Broadband Superfast 80 and £0 pm for Sky Pay As You How to find your Sky Broadband router stats ‎08 Sep 2023 12:47 PM by Mark-Br. My Sky Broadband connections is less than 1Mbps. You can reach KYLA through: Viber: mysky. However, when I try to access the Order Tracking page, I cannot see any order Status: Thanks Submitted. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. It has been bouncing between 2 oranges lights to 1 orange light. If you are experiencing problems with Sky, please submit a report below. See any issues that might be affecting Sky Broadband & Talk services. Sky Broadband Ultrafast is available to 47% of UK homes. skip to search Close Broadband menu Mobile Sky Mobile Phones SIM Tablets & Laptops Brands Accessories SIM Activation Manage Close Mobile menu Protect Protect Smart Home Insurance Sky Broadband and Sky Talk: Subject to status. Everything works fine with good speeds, then connection drops. Separate 24-month minimum term contracts apply to Sky Broadband, Sky Talk, Sky Broadband Boost, and Sky WiFi Max. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Help for Sky Broadband & Talk. About Sky Community Offers. If you get amber or red you need to follow the on-screen instructions. Over a few days and phone calls he sorted out the problem perfectly. All about fibre What fibre is, how to get fibre at your location, local fibre company, and potential installation problems. This page shows the current settings for your Sky Hub. It then reconnects itself after usually a few minutes. Set-up fee: £0 (Usually £19. Despite Sky broadband guarantee this means absolutely zilch. Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 11299 11995 0 14464 25161 00:06:47 LAN Up 34318 54658 8 12900 18360 00:39:46 WLAN Subject to status and credit check. Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Sky Sports is reportedly down for hundreds of users on February 5, 2025. Is there a way to find out the status of my phone landline and whether it would be fixed without contacting sky? Thanks Sky Hub Status. I got a text message that asked about any issues that could be faced with the install, so I let Sky know that it was a flat. We are working hard to resolve this and apologise for any inconvenience caused. I am unable to contact any sky person to report this issue. Help for Sky Broadband & Talk. Any ideas? Obtaining Sky Broadband, installing fibre at your residence, fibre consents process and what is WiFi Guy. Just sign in with your Sky iD to get started. Make sure to have your 9-digit SKY account number ready for faster assistance. For further help, you can check @SkyHelpTeam on Twitter / X. To run a network check, enter your Sky Talk phone number Real-time problems with Sky broadband. Check sky. when I go onto My Sky and ask it to check my Broadband it says everything is ok. com. I would love sky to send a suitable engineer with enough knowledge and honesty to say what the problems are. Be one of the first to experience unlimited lightning fast Sky Broadband! Conditions apply. . There are no known issues affecting your Streaming TV service. Look on Sky and says no problems in my area, go on app and the is an outage, which one is correct? I have no Internet Broadband outage ‎11 Jan 2025 10:27 AM. Some Sky customers have also turned to social media to indicate connectivity iss Changes to how we talk about Sky Broadband. Check Sky's broadband service status Call Sky's customer service: 0333 759 3029 Read tips on what to do when Sky internet is down Twitter: @SkyHelpTeam Facebook: Sky Read our review of Sky Broadband. Please check the service status page for the latest updates https Down here at Oxfordshire open reach modem seems all green but my sky broadband status is disconnected. Check your services real-time for your Sky Broadband & TV. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 7AM BST (1AM Eastern Time). Resolve issues that may occur when registering and linking My Account. Sky 145Mb/s Ultrafast Broadband / £28/month, 18 months, £0 setup fee: If you’re after Sky broadband with no extras, this 145Mb/s package is definitely your best Check your broadband availability and speed with Sky Broadband Check. eonenergy. We’ve highlighted the best deals below, but you’re welcome to check out this full range of Sky broadband deals directly, if you prefer. Thanks for submitting a report! Your report was successfully submitted. Find out how we assess broadband providers to Off to see if any status updates from Sky, an initial check of the Sky status page says no problems, but various facebook groups are reporting problems. Options. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). An hour ago the connection dropped again. 2025-01-01 00:56:53 @macronikki We have no internet since this morning. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast After this has finished and if it reports back all is good click on broadband to run an updated test. Resolve issues with Sky Go App/website along with Chromecast connection problems. Supposed to be able to exit my contract as it's been below my guaranteed speed for more than 3 days now. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Sky Broadband live chat Sky Broadband also offers a live chat service. It then allows me to use the wifi for 10-20 mins before doing the same thing. paramountplus. Any engineer visit that’s required is likely to be delayed due to the disruption from the recent storms. Is Sky Sky outage map with current reported problems and downtime. undefined. I spoke too soon. Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google Find out if Sky broadband is down today or if other customers report slow internet, as you can read status updates below along with leaving details about your broadband or Sky service not working with a location to help other users. bet365. Discussions Hello, I ordered Sky Broadband and the install date was supposed to be tomorrow, the 16th of February. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Is this affecting other broadband providers or just sky? About Sky Community Offers. 95). This replaced the Sky Q Hub. I have unplugged everything and restarted it, and it is still not working. Sky Broadband and Sky Talk: Subject to status. If you're a Sky Broadband customer, you can test your connection below. Pat 10 months ago Router gone blank no phone or WiFi connection since 17 00 T12T3Y6 Available in select Metro Manila areas. Discussions Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Service Status; Streaming TV; Help for Streaming TV there could be an issue with your broadband. new build house ; old sky broadband worked well ; new sky q terrible connectivity. fallguys. It's quick and easy to manage your orders or booked visits online using Order Tracking. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Sky Issues Reports Near Edinburgh, Scotland Latest outage, problems and issue reports in Edinburgh and nearby locations: kaitlyn (@kaitlyndavidsxn) reported 4 minutes ago from Edinburgh, Scotland @SkyHelpTeam our broadband has been down for 2hrs. This has been going on for 30 minutes. Availability to UK homes: Superfast Service Status; Sky TV; Help for Sky TV. ph/kylaofsky Facebook Messenger: m. Every device attached to the broadband drops connection from time to time. SKY TV; PAY-PER-VIEW; PLAN ADD-ONS. When I have run the broadband checker as I have now it is coming back as ok but I can clarify it is not on. @PD5 the app is more accurate as it reports smaller outages affecting your line while the status page only reports major ones. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Discount for 24 months on Sky Broadband Superfast 80 (£27 per month (pm) including line rental) and Sky Pay As You Talk (£0pm). Test Your Broadband Check your broadband speed and get tips to improve performance online. Having recently received my new broadband hub, I was having trouble connecting my Blink cameras. Please wait. Sign in to Service Checker to check for any known faults or planned work that might be affecting your Sky TV, Sky Broadband & Talk or Sky Mobile. My broadband is not working. New WiFi Max but poor connection speed outside roo ‎19 Jun 2024 11:13 PM by Yeamo. The usually green lights on the hub turn orange, and the connection drops. Having logged on to 192. 0 269611 views. CONTENT ADD-ONS. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Sky Broadband and Sky Talk: Subject to status. No signal or is internet not working? Here you see what is going on. We've had ongoing issues with Sky for 4 weeks now, they My phone landline has gone dead, so I tried check the service status on the sky website and it would only check the status of my broadband connection. Weirdly though the fault was cleared within Sky Broadband and Sky Talk: Subject to status. 111" aproximately every 24 - 26 mins - I think this is what the sky status checks webpage is detecting and reporting when i run the online diags and it says "connection stable - No". Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500 and Full Fibre Gigafast Changes to how we talk about Sky Broadband. If the My broadband is down this morning with the centre PON light flashing. It does a limited but good job and you can Sky Broadband and Sky Talk: Subject to status. You might need to purchase Sky Broadband down status report to To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. Did usual troubleshooting without a. Speeds indicated are download and upload speeds. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. Average speeds: 145Mbps (download) and 27Mbps Wishing SKY customers to find a better alternative provider this 2025 and SKY, you can go to hell. Welcome, SKY Kapamilya! We use cookies to improve your browsing experience. As you need the internet to use these, there could be an issue with your broadband. Find out how to manage your advanced router settings. Power cycled the router 4 times, the the sky broadband checker which initially says there's a fault, it then goes on to do the fix, everything on the broadband checker goes green and says fixed but still no connection. 1. Even the sky boxes! I wrote a test app to ping the sky name server every 10 secods, and found it drops out all the time, despite telling me i have a 38meg connection. We have Sky Broadband with a Sky Hub router, and since moving into our new flat 3 months ago, it has been consistently disconnecting at random times of day or night. Reply. Standard prices apply after 24 months (currently £39. TalkTalk Sky hubs have lights that show if everything's working as it should be or where there might be a problem. I have tried restarted the router, unplugging and plugging back in all cables as well as completely resetting my router. If someone has helped you then please click on the LIKES button in their post. Sky has numerous broadband deals on offer, with speeds up to 900Mb/s. Both are modern routers that deliver good connectivity. Not the account holder or can’t sign in right Real-time outages and problems for Sky Broadband. The Sky Broadband Hub is the default dual-band router. As I am moving to a new home, I won't be at the property 24/7 but wish to be there when the router is expected to arrive. 0 replies. This is an automated page, so should give a good idea of the current status of Sky services. 168. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To help make things easier for customers to understand, we’ll now be describing broadband technologies as Copper, Part Fibre or Full Fibre. All the info you need to get the best service. 101. New 24-month minimum terms for Sky Broadband and Sky Talk. Ive checked on Sky service status and they say there's an outage in my area since 18th September. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. If not, you'll need to check with whoever supplies your broadband. How to troubleshoot Sky Broadband issues and connect/reset your Sky WiFi Router and Booster. Sign in to begin. The Hub is much more than an entry-level router. I phoned sky broadband customer service and Ivan came to my help. 0.