Thunderbolt system firmware update failed windows 10 Today, I tried to update Thunderbolt Firmware using the A03 driver version from Dell website. ” Now, click on the View Update history tab. 05 Rev. Now even if I run G2 firmware update outside of support assistance app, it fails to detect a thunderbolt controller and so cannot proceed with the update. msi and was successful ! May 29, 2019 · I think you'll find that 1903 Windows isn't fully supported yet for the dock. 22h2. If the Thunderbolt Control Center application was manually installed from the Microsoft Store, it also does not list out any of the Thunderbolt devices attached. 41. May 3, 2018 · Firmware upgrade through the Windows utility Procedure 1. exe = latest) and Lenovo Power Management Driver (n3aku12w. Update - after downgrading to windows 10 1909 the thunderbolt port works flawlessly. I was prompted to update the firmware of my dock (a 40AN Thunderbolt 3 Dock). 334) or later • Install the latest Thunderbolt Bus Driver for your Intel NUC, available on Intel Download Center. with the same logo as the laptop?! The enterprise dock update tool sucks and the right drivers for the laptop are rarely in Windows catalog until 3 months after we need them there. Feb 7, 2018 · Try updating your system BIOS first, since you have to be on the latest BIOS to update your Thunderbolt software. Firmware - ThinkPad Universal Thunderbolt 4 Dock (40B0), ThinkPad Thunderbolt 4 WorkStation Dock (40B0) SHOP SUPPORT. 0 i. Apr 22, 2025 · After clicking the Update button, it flashes the dock with the incorrect firmware revision. It repeatedly fails. Intel(R) Thunderbolt Retimer firmware update failed. Jun 12, 2024 · More Information About Thunderbolt 3. • Download the Thunderbolt 3 Firmware Update package. The ethernet and video outputs do not work. The update contains changes to maintain overall system health. インテルのテクノロジーを使用するには、対応するハードウェア、ソフトウェア、またはサービスの有効化が必要となる場合があります。 - Fixes an issue that occurs while flashing the BIOS which causes the system to display the message, Intel Thunderbolt Retimer Firmware Update failed. Hi, my MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) have problem with Thunderbolt. The issue here probably has more to do with Microsoft/Intel updating the Thunderbolt firmware, drivers and software - Microsoft Windows 10 Version 1909/DCH and Intel Thunderbolt firmware / Control Center app, respectively. Jan 22, 2025 · The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller. attempting to update to. On the first screen, if the target SSD is not listed, select it and then click Update. Thunderbolt ports stopping working on my X1 6gen after this update from Lenovo Vantage. I am on Windows 11 and the update utility is only available for Windows 10. Once in Device manager window, under System Devices, look for Thunderbolt(TM) Controller. 20. Fixes an issue when the fingerprint does not work after system power loss during BIOS flashing. A security advisory is a statement when a security vulnerability impacts a product, and a remedy is available for the vulnerability. Even tried to update after downloading the BIOS update online and the laptop just froze for half an hour. 2573" and tried to install it, and everything was going normal, right? Until the laptop restarted, and Installing through either System Update or by directly downloading and running n22th07. 07 fw upgrade upgraded some internal parts, but failed to upgrade the Synaptic MST components. If the thunderbolt controller device doesn’t show in the device manager, reboot the system and press “delete” button to enter BIOS menu > Advanced > Thuderbolt firmware update, change Aug 31, 2024 · I have a new surface pro 11 and new thunderbolt 4 dock. The Intel Thunderbolt Controller Driver needs to be installed or updated before the Thunderbolt firmware can be updated. Intel® Driver & Support Assistant. See if it works. Jul 17, 2019 · 2) Update Intel Thunderbolt Software. Der Thunderbolt-Treiber wird nur angezeigt, wenn ein Thunderbolt-fähiges Gerät an den Computer angeschlossen ist. error: "Intel(R) Thunderbolt Retimer Firmware Update failed. If incorrect USB hub firmware is shown in the Current Version column of the Dell Firmware Update Utility, the USB ports may not function. 3. That said, if you're using a WD15 rather than a TB16, this isn't going to help. Resetting Windows Settings. Run the utility to start the firmware update process. Jan 20, 2021 · Hello. "Firmware update. Step 2: Select Automatic Updates. Die Thunderbolt-Firmware ist für den Computer nicht sichtbar über Dell Command | Aktualisieren. Since BIOS updates bundle several firmware updates, it's possible that hard rebooting during the process would lead to either a corrupt firmware (could be any one of the components, not necessarily just the BIOS itself) or lead to omitted firmware updates as part of the BIOS update itself. Once in Windows Update Settings select "Advanced Options". No charging. 4. 30. 8616, A00) Intel Serial IO Driver (Version 30. What I can do with this? Aug 9, 2019 · Intel Thunderbolt Software or Intel Thunderbolt Application Center. 36. Best regards . Intel(R) Thunderbolt Retimer (Soc-facing) FW. I have unboxed 2 subsequent docks and the tool from Dell is stating to me that the dock does not require the update and won't proceed, yet the NIC does not function and is not detected by Windows 11. Step 2: Uninstall Thunderbolt(TM) Controller from Device Manager. Windows 11. Reboot your computer. 3) A window named Details will appear. System report show: "Thunderbolt/USB4: No hardware was found. The update program tells me i need to update the controller driver but the controller driver is al Attempting MST executable firmware update ---- Firmware Update Status ---- MST Firmware is up to date. Was this reply helpful? Jan 4, 2024 · Dell Firmware Update Utility Instructions Download 1. However, later versions of Windows 10 (19H1 or higher) do not support the legacy driver. an older version) Sep 6, 2024 · failed to update bios on HP ZBook Power 15. Go through the installer until there's a page asking "Extract only" or Afterwards you could go to Dell Support Assist website go to Drivers and Downloads and find the latest thunderbolt drivers for your operating system, mine is windows 10 64 bit . ThunderboltTM Controller – 15D9). I've checked that there are no available Windows updates. Dec 22, 2023 · The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller. S Apr 3, 2025 · Search Thunderbolt. These versions of Windows 10 require native thunderbolt firmware. 1372. Install the latest Intel Thunderbolt 3 Firmware Update and reboot your computer again. When I go into BIOS Event Log I have two logs that say Alert! Firmware update is failed. In "Device Manager" -> "USB-Devices" -> i seen Generic USB Root device or something similar. Fixes an issue when the “Intel(R) Thunderbolt Retimer Firmware Update failed” message is displayed during BIOS flashing. Double-click the new file. 1193. Tried to reinstall latest firmware of the laptop itself, but it's failing with following errors:---Intel(R) Thunderbolt Retimer Firmware Update failed Intel(R) Thunderbolt Retimer_1 FW Download new and previously released drivers including support software, bios, utilities, firmware and patches for Intel products. Dec 27, 2020 · A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed. 36, 01. Aug 2, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. Nov 20, 2022 · Since MSI x intel 12th gen notebook with Windows 11 system, the thunderbolt driver is using generic driver which is bundled in Windows 11. Thunderbolt Firmware Update Utility for Windows (Version 1709 or later) - ThinkPad X1 Carbon 7th Gen, X1 Yoga 4th Gen Apr 23, 2025 · Figure 1: Thunderbolt Software driver failed to install message. The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller Jan 4, 2019 · To select automatic update, please follow the below steps: Step 1: Open Windows Update Settings. Aug 5, 2023 · Update: I've found a BIOS setting which disables the USB-C firmware update message. Press Windows Key + X, then click Device manager. The Thunderbolt controller extends the PCIe bus where the controller is connected and allows us to use the standard PCIe flashing tool. 25. 6 inch G10. Jan 10, 2025 · FIRMWARE UPDATES: Search for firmware updates for your Thunderbolt dock. I was writing based on the assumption of having tried to install the latest firmware but failed to update. Dock Manager application says Latest Release: Firmware 3. 275--through HP Support Assistant, I get a message that the installation has failed. exe completed without errors, but when system was restarted, Thunderbolt Software > About was still reporting NVM Firmware version: 14. PC Mar 1, 2024 · This package contains the Intel Thunderbolt firmware update. exe released on Jan 4th). Even when the computer has a Thunderbolt controller. I was able to heal my docking station using the method below. Smart update. The dock is still charging the laptop and USBs are working but display ports Thunderbolt Firmware Update Utility for Windows (Version 1709 or later) - ThinkPad X1 Carbon 7th Gen, X1 Yoga 4th Gen This package install the Thunderbolt Firmware Update Utility. bin 即可 Jun 16, 2018 · I agree that first updating (in this order) your system BIOS/firmware, system Thunderbolt software/driver, and system Thunderbolt 3 controller firmware before reattempting the dock firmware update would be a good idea. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features. What needs to be done to either bypass this step or resol I have an XPS 9310 2 in 1 and I just picked up a Dell Thunderbolt Dock TB16. 33. Apr 24, 2022 · If your Windows does not show this sign, it is likely a driver problem. Approximate firmware update duration Firmware Update duration (in seconds) EC 70 USB Gen1 Hub 15 USB Gen2 Hub 5 MST Hub (DPAux) 37 MST Hub (I2C) 45 Intel AR NVM (TBT Driver) 37 - Fixed the issue where the firmware update through the Dell Dock firmware update utility fails. Jan 17, 2019 · I believe the TB16 firmware update routine actually runs as part of a system reboot during initial startup, sort of like a system BIOS update, as opposed to running purely from within Windows, so if your system firmware doesn't support that boot-time Thunderbolt dock firmware update capability, it's possible that you simply can't run this インテル® カスタマー・サポート・ホームページ. Firmware is a software embedded on a piece of hardware. EXE) for Windows 10 (21H2 Build 19044. I install the one found on the dell website for the Latitude 7480. exe in my case) Once PCIe tunneling was disabled, the update installed fine. Hope this helps. Allow the uninstallation to complete. 1) In the Windows 11 taskbar type Apr 2, 2019 · WD15/TB16/TB18DC Firmware Update Utility : ASMedia USB eXtensible Host Controller Driver: Only for the TB16 or TB18DC. so I kept a 830 G5, There was an old Thunderbolt Secure Connect software. The dock is still charging the laptop and USBs are working but display ports Mar 28, 2025 · The Thunderbolt firmware is not visible to the computer through Dell Command | Update. The WD15 uses regular USB-C, so the Thunderbolt software wouldn't even come into play, in fact you could run the WD15 without the Thunderbolt software Apr 19, 2025 · These computers use legacy thunderbolt driver, and BIOS assist thunderbolt firmware. 68. Current PD CCG4 version is the same, no need to update. 19949. System Drivers and Firmware : Intel Thunderbolt Controller Firmware Update Utility: This is for computers that support Thunderbolt III technology. Options. Jun 25, 2019 · Ok so after a while windows updated and last week when i boot my laptop I was taken to Ez flash 3 as a non-tech type of person this made me panic so i simply exited ez flash 3 and my laptop continued Thunderbolt Firmware Update Executable for Windows Download 1. an older version) Turn on Flight mode to prevent Windows updating drivers Apr 16, 2025 · Locate the latest Dell Dock WD19, WD22TB4 Firmware Update Utility. Welcome to the official subreddit of the PC Master Race / PCMR! All PC-related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Oct 16, 2023 · It was installing Windows 10 updates when shut down and completing them on boot. I would wait for an update from DELL or downgrade back to 1803 Sorry that I was not clear enough. The Thunderbolt firmware update tool has to be run at least once in order to create the Registry entries that are needed for Dell Command | Utility to access the information. when i plug in another laptop it works fine. I've replicated the issues you are having with a Dell K16A Thunderbolt dock and there are a number of people having issues with Thunderbolt docks after the upgrade to 1903. Affected Platforms: Alienware X14 After a failed docking station update I found this HP Thunderbolt Dock 120W G4 docking station (4J0A2AA) has a built in self healing feature if there is a malicious attack and/or firmware update failure. This package install the Thunderbolt Firmware Update Tool (Hybrid Graphics) May 14, 2018 · Operating System: Microsoft Windows 10 (64-bit) When trying to install the Intel Thunderbolt Controller Driver (sp81603)--version 16. Dec 24, 2019 · To be clear, "hotplug" or PnP should work fine on Thunderbolt systems that are fully Thunderbolt compliant. - Fixes an issue on a system connected to a network through an HP Thunderbolt G4 Dock where the network is not recognized in the pre-OS environment. Aug 11, 2022 · A: Check to see if your system is running the latest Thunderbolt 3 software, NVM, UEFI BIOS, and all other updates from your system manufacturer. Working with Dell engineers, we found that if you turn off SSM Security Mitigation in the BIOS, you can then update the firmware. May 13, 2019 · This package contains the Intel Thunderbolt 3 firmware update. Jan 15, 2020 · Hey all, I wanted to let everyone know that if you have one of the latest Dell Latitude laptops and you have updated to the latest BIOS REV, you won’t be able to update firmware (Thunderbolt, etc. 71. Browse to the location where you downloaded the file. Get drivers and downloads for your Dell Dell Thunderbolt Dock TB16. Open and run the saved firmware update file. All the previous updates are Apr 25, 2024 · I spoke to HP support and they told me to just disable the USB C firmware update option and it should work, after this I have used the card for all thunderbolt stuff at full speeds without any issue, and devices are seen in Thunderbolt control center, I never had to actually do the firmware update in the end, just ignoring it was enough to get it to work. But it fails to update the firmware, specifically the "dock NVM". It doesn't detect a dock under the Thunderbolt control center, but it powers the computer, and the USB ports work. 5. MyCFAVisit Customer Survey This package installs the Thunderbolt Firmware Update Tool This package install the Thunderbolt Firmware Update Utility. Running System Update again picked up the same firmware update again and tried to install it, running in endless loop. Table 2. Aug 31, 2024 · I have a new surface pro 11 and new thunderbolt 4 dock. Have left the update at this point overnight hoping that it may resolve itself, but no joy. 4) Go to System BIOS (press ESC after power ON until you see BIOS menu, then Press F10, go to advanced, Ports and set Thunderbolt mode to "native / low power". error: "Intel(R) Thunderbolt Retimer Firmware Update failed Intel(R) Thunderbolt Retimer (Soc-facing) FW Fail to CreateRetimerDevinstance or read retimer NVM version Please assist. 1. It is recommended that you try to update a specific driver. I let it sit on the 100% screen for 1 hour, no change. Lenovo provided Thunderbolt update Mar 1, 2024 · This package contains the Intel Thunderbolt firmware update. 05. This package updates firmware for the Thunderbolt (TM) Controller - 15BF device. Version: 5. Open File Explorer and browse to the download folder where it saves the download file. Threats include any threat of violence, or harm to another. Held power button down for 10 seconds until it powered off, then powered back on. I hoped this may fix it for the new version, but after updating again it still doesn't work. (Version 01. These updates are sometimes provided by the manufacturer and can resolve known bugs. This issue occurs when the system is connected to the Dell Dock WD19 I have struggled to with Lenovo TBT firmware update while TBT software was installing fine. Disconnect any Thunderbolt 3 / USB-C devices. Open the Device Manager, and make sure that a Thunderbolt Contorller device is shown under “System devices” (e. Updating the firmware of the dock shows Can't read Thunderbold controller version, Will skip Thunderbold firmware update! The title of this Aug 24, 2022 · 9. Current Audio codec version is the same, no need to update. I downloaded update utility from dell for the TB16, but it doesn't open: "unable to get system information". Download Intel Thunderbolt Controler Driver and Intel Controller Firmware Update Utility. bin 即可 Sep 24, 2024 · failed to update bios on HP ZBook Power 15. I successfully updated the thunderbolt firmware which I was not able to do on 2004. Jan 13, 2022 · Hi, connected to my ProBook 650 G8, I have a Thunderbolt Dock G2. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Operating System: Microsoft Windows 11 Jul 31, 2021 · Run Windows Update to ensure that the operating system is up to date. 0. Need to be specific in Dec 21, 2023 · The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller. I followed the steps and it said disconnect for 90 seconds and reconnect. However, everytime I run it, it always says that: Error: Firmware update failed. that's strange. com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/p14s-type-20s4-20s5/downloads/ds546438-intel-alpine-ridge Jun 18, 2024 · HP Thunderbolt Dock G4 - Firmware (Failure Code: -1073740791) I tried installing the firmware before checking for other updates, but after opening installing through the HP Support Assistant I installed all other updates and tried again, but this also didn't work. Supplier Find self-help resources for suppliers or request additional help regarding payment and procurement. Installing the driver manually: Ensure that a Thunderbolt device is plugged into the computer. Download and install the latest drivers, firmware and software. 2020. 5) Connect Dock. The dock is still charging the laptop and USBs are working but display ports Thunderbolt Firmware Update Utility for Windows (Version 1709 or later) - ThinkPad X1 Carbon 7th Gen, X1 Yoga 4th Gen After a failed docking station update I found this HP Thunderbolt Dock 120W G4 docking station (4J0A2AA) has a built in self healing feature if there is a malicious attack and/or firmware update failure. Was this reply helpful? Hello, Trying to update my thunderbolt drivers, I did a clean install of the Intel ThunderBolt Control Driver and then tried to run the firmware… 翻了无数个外文站，看了无数臭氧层子吐槽帖，找遍Intel、dell的驱动以后。被我发现一个 thunderbolt firmware 的独立安装器（intel自家nuc电脑的配套固件更新包，如链接失效，可以自行百度Thunderbolt-3-Firmware-Update-Tool下载）： bin文件换成联想固件升级包里的 tbt. 4. Aug 29, 2019 · I have a ThinkPad P52s with a Thunderbolt 3 Dock Gen 2. I tried reinstalling the software (did not solve the problem), removind from system control and then unplugging device, unplugging all what was connected to dock, restart and reconnection of dock did also not solve the problem. Windows 10. The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller. 10. Run SupportAssist for Business PC's, or Dell Command | Update (Precision, XPS, and Latitude) or Dell Update (Vostro, Inspiron, and G-Series) to update the computer BIOS and Drivers for both the computer and dock. Fail to CreateRetimerDevinstance or read retimer NVM version. Additionally, i can't install Thunderbolt Management application for my XPS, it just gives me a failure. 6. Jul 9, 2019 · 2) Update Intel Thunderbolt Software. Reboot the system after Thunderbolt Firmware is complete. It completed the BIOS update (step 2) and then powered cycled itself a few times and booted normally. Dec 14, 2018 · Yes and no. Thunderbolt controllers multiplex one or more individual data lanes from connected PCIe and DisplayPort devices for transmission via two duplex Thunderbolt lanes, then de-multiplex them for use by PCIe and DisplayPort devices on the other end. It performs different functions, like basic I/O tasks, and offers instructions to a device to communi Go to Lenovo and download the Intel Thunderbolt Software (Version 17. My lenovo laptop was bought several months ago, and everything was going normal, until I check the lenovo commercial vantage application and saw the update "Intel Management Engine Firmware - 10 (1803 or Later)/11 (21H2 or Later) - 15. These numbers are for reference only and can vary depending on multiple factors including existing firmware and/or devices attached. 110. Device Details: Lenovo ThinkPad x1 Yoga, 2nd Generation, 20JD005WGE What I tried: Updating Windows 10; Updating ThinkPad BIOS and software through Lenovo Vantage - incl. I'm not sure how you could install a dock firmware update without the dock connected as was mentioned above, though. I already did some HW checks, but everything passed. Dock needed a firmware update. 8. Oct 13, 2021 · Hello this is the solution: I found a second person reporting the same issue with Thunderbolt Dock G2 and Zbook 15 G5. Mar 4, 2024 · Run the Thunderbolt Firmware update utility from Windows environment 1. Jan 13, 2022 · Thunderbolt Dock 120W G2 firmware update failed. Firmware will be under NVM Firmware Version. 7, A06) Intel Thunderbolt Controller Firmware Update Utility (Version 4. Intel Thunderbolt Retimer ファームウェア (Windows 11 64bit バージョン21H2 以上/ 10 64bit バージョン20H2 以上) - ThinkPad X1 Carbon Gen 9 (マシンタイプ 20XW, 20XX), X1 Yoga Gen 6 (マシンタイプ 20XY, 20Y0) Feb 6, 2025 · Run the Thunderbolt Firmware update utility from Windows environment 1. windows 10. Tried resetting dock but nothing. Jun 1, 2023 · Device: HP EliteBook x360 1040 G8 Notebook PC When trying to apply the latest BIOS update, it stops at "Updating Intel Thunderbolt Retimer FW Update". Install the latest Intel Thunderbolt Controller Driver and reboot your computer again. Firmware Update duration (in seconds) EC 72 USB Gen1 Hub 15 USB Gen2 Hub 5 MST Hub 48 Intel GR NVM 36. I can't do anything. Here's what I did to get it working for me: BIOS assist mode was disabled (original default setting) Go to Lenovo and download the Intel Thunderbolt Software (Version 17. I've tried to do a BIOS update but it failed at the Thunderbolt firmware. Jan 2, 2025 · Dell XPS 15 7590 System BIOS (Version 1. So, if the thunderbolt port malfunction, you only need to do EC reset, after EC reset, if the thunderbolt port still can not be used, you have to go to service for repair. Aug 17, 2022 · 3. attempting to update to 01. Refer this link: Thunderbolt™ 3 and 4 DCH Driver for Windows® 10 for Intel® NUC. Click Intel Thunderbolt Control Center and then click Uninstall. It was offered by HP support assistance app. This thread seems like the best place for my issue. Optimize system development through design engineering services, equipment rentals, testing and validation tools. The Thunderbolt firmware allows operating system to access the Thunderbolt Controller. 00. The dock is still charging the laptop and USBs are working but display ports Jun 5, 2024 · I am facing problems with my Laptop. 0 Controller driver version: 1. May 4, 2021 · This package contains the Intel Thunderbolt 3 firmware update. Save BIOS and reboot. 61. Hinata Dec 24, 2020 · Thunderbolt/USB4: No hardware was found. This package updates the software for Thunderbolt firmware for Thunderbolt Controller - 15BF. Fixes an issue when sometimes there is an "Intel(R) Thunderbolt Retimer Firmware Update failed" message during BIOS flashing. I manually download and extract Lenovo MCU Firmware from lenovo support site. Unzip the firmware package on the Intel NUC you Oct 17, 2017 · The first step states to install the latest Intel Thunderbolt Controller Driver. No external monitor. If the Dell Firmware Update Utility is reopened, it shows an "Error: Failed to get Dell Dock information" message. Install the latest System BIOS update and reboot your computer. exe = 1. 0, 1. After I got it to work running from install directory as admin. Mine is almost exactly the same except my NVM firmware version is at 23. with it Thunderebolt firmware upgrade is able to read the current Thunderbolt Control Version. 0) running Windows 11 Pro 23H2. I updated pro and connected dock. Intel(R) Thunderbolt Retimer_1 FW. version 1. 0 Add-in-Card Host, (edit: added Windows 11 Home) Thunderbolt Application Version: 1. 2. Firmware utility from Lenovo has been installed but nothing happened. 20, or later. Fixes an issue when the audio malfunctions after suspending on an Ubuntu system. Using the Windows 10 search bar in the bottom left search "Windows Update Settings" and select the systems settings link that populates. - Fixed the issue where there is no audio when you use a USB headset during conference calls. I'd expect the standard firmware utility to be brought up when running the exe, but it's not the case. Version: 1. Auch wenn der Computer über einen Thunderbolt-Controller verfügt. 3. I enter the BIOS password, it starts and says 100% down, but then "Firmware update failed" with details "Internal Error: Arguments". 0) Intel Chipset Device Software (Version 10. Hope the above information is helpful to you. 翻了无数个外文站，看了无数臭氧层子吐槽帖，找遍Intel、dell的驱动以后。被我发现一个 thunderbolt firmware 的独立安装器（intel自家nuc电脑的配套固件更新包，如链接失效，可以自行百度Thunderbolt-3-Firmware-Update-Tool下载）： bin文件换成联想固件升级包里的 tbt. May 3, 2022 · Hi mate, I've done everything you said, installed the specific driver version (Intel-Thunderbolt-Controller-Driver_TBTC0_WIN_1. Before you run the Thunderbolt 3 firmware update tool: • Operating system must be Windows® 10 version 1709 (OS Build 16299. 01. 21 Attempting Gen2 Hub executable firmware update ---- Firmware Update Status ---- Jul 30, 2021 · Thunderbolt Firmware Update Executable for Windows Download 1. Apr 1, 2025 · Thunderbolt Retimer Firmware Update failed. When I reconnected, it does nothing and the pro doesn't even see that it is connected. When Installing the thunderbolt retimer firmware failed (load screen interupted at 10%) Disable/uninstall thunderbolt retimer firmware Reboot into bios, disable PCIe tunneling Install thunderbolt retimer firmware capsule (n3att04w. x = n22ta14w. Otherwise, your USB-C port might not work well. However the TB card is still not detected in Win10 after installing the sp135935 driver. e. Current PD Billboard version is the same, no need to update. Sep 30, 2024 · That is a known cause which prevents the updating of the Intel(R) Thunderbolt Retimer firmware. A. 3 Attempting Gen1 Hub executable firmware update ---- Firmware Update Status ---- Gen1 Hub Firmware is up to date. That is where i run into issues. Nov 19, 2021 · And remember…I was still getting errors, even installing the old Dell Thunderbolt software…and you have to right-click and “Troubleshoot compatibility” and run the old Thunderbolt software install and the firmware update as WINDOWS 8. Use the exe found in tools/ASMedia_win of this repo on Windows or a Windows-to-go disk made, e. lenovo. The controller driver version does not display in the Thunderbolt Control Center. 3) Update System BIOS. Please assist. 0_A11. Mar 22, 2021 · Hi there, I have a Latitude 7490 that is on the latest BIOS version, and all the updates are applied through SupportAssist except for the Intel Thunderbolt Firmware. About this task Aug 7, 2021 · I ran the update twice, same problem. Estimated it will take 00 minute(s) and 48 second(s) for Firmware update progress Start to update DP hub FW System: Gigabyte X570S AORUS Master with GC-TITAN RIDGE 2. 5400 with Windows Operating System. CreateRetimerDevInstance or read Retimer NVM version failed" Have you installed the Seamless firmware update service software package? Jun 12, 2024 · However, because the Windows 10 system doesn’t have the Thunderbolt driver built into the system, you need to update Thunderbolt firmware manually when it is outdated. The next step is to run the Thunderbolt Firmware Update Program. When the File Download window is displayed, click Save to save the file to your hard drive. My T480 is type 20L5 (if that matters). I had to shut it down from the button. My device is XPS 9500 (latest BIOS 1. Install the Driver first and the Firmware Update later. 1) In the Windows 10 taskbar type Thunderbolt. Fixes an issue when the client unit cannot be locked after a FLIP process to lock the client unit on Techpulse server, and then resume the client from S4. when its plugged in, in my HP 120W G4 Docking station, its charging but i have no video on my monitors. 2) In the taskbar right-click the blue and white Lighting bolt icon and click About. Looking at this page, I think I installed the top two updates: Thunderbolt Firmware Update Utility for Windows 11 (Version 21H2 or later) and 10 (Version 1709 or later) - ThinkPad T480 Jan 13, 2022 · Thunderbolt Dock 120W G2 firmware update failed. ) after as it will freeze the OS. Jan 5, 2024 · I just downloaded the newest firmware updater for my WD19TB dock (file DellDockFirmwarePackage_WD19_WD22_Series_HD22_01. Current USB hub version is the same, no need to update. 100. Nothing at all to show that an update was in place, outside of the below. ) Click Download and save the file to your laptop or tablet. Sep 3, 2023 · Tried to install all drivers from product page. " USB accessory/power working, but thunderbolt dock not (working with Thunderbolt at DELL/worked with Mac before). Windows processes the Thunderbolt Firmware update once the user agreement is provided. 0, A11) 5400 with Windows Operating System. After a lot of struggling it turned out that they have the latest firmware (I was able to read the fw version with fwupd with Linux). 006, A03) Intel Thunderbolt Controller Driver (Version 1. Click Download File. 46. The thunderbolt control center recognizes the port again. 49. with Windows Operating System. g. Tried another USB-C port. I clicked yes and closed all applications but unfortunately was greeted with no UI, progress bar or scrolling status information. Turned out it needed a specific firmware update to the Realtek NIC which resolved the issue. As a last resort, if all troubleshooting steps have failed, consider resetting Windows Settings. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into two serial signals. Dell Technologies recommends applying this update during your next scheduled update cycle. At the beginnign I was getting "PM not installed" message when trying to update firmware. 1766) but the Dock NVM firmware update stills fails when running the Dell Firmware Update Utility | Dock tool. After reading around the internet I tried a suggested solution to rollback to the previous BIOS by holding the windows key + B and the power button thing, which did NOT work for me. EDIT: The BIOS update was made automatically, but when I download the BIOS from HP's website and run the installer, there's a check which informs that some firmware are not up-to-date: Firmware Name Current Version New Version Dec 19, 2023 · To view Update history on your Windows 10 device, open the Settings app and go to “Update & Security > Windows Update. , with Rufus, and execute it with the binary file copied into its folder. At that point I decided to give up and wait for the next update. Go to theDell Support page. . exe as of writing). Lemme explain in more detail for step 4: Download and run the latest thunderbolt firmware installer (n22th11w. About this task Oct 21, 2019 · HP prompted me to update my BIOS and after I did my thunderbolt port wouldn't work, at first I thought it was my charging dock that went bad. 0 ASM2464PD chipset is supposed to be backwards compatible with Thunderbolt 3, but right now it doesn't seem to be able to be picked up. Approximate firmware update duration . ; Under Which product do you need help with, enter the Service Tag of your supported Dell device and click Submit, or click Detect PC. Drivers & Software. The 1. This update addresses the Dell Security Advisories (DSA). Redirecting to https://pcsupport. Ice Lake and Tiger Lake chipsets have native Thunderbolt support and do not use Dec 17, 2021 · YAY! I used Device Manager > System Devices and uninstalled Thunderbolt Controller AND deleted drivers (checkbox) Ran the . If everything is updated, unplug the adapter, reboot the system, and then reconnect. Dec 30, 2023 · I have tried resetting the docks, running Dell command updates, manually installing the dock firmware, uninstalling the Thunderbolt driver, and reinstalling it. Apparently this is an issue Intel Oct 27, 2019 · 2) Update Intel Thunderbolt Software. - Fixes an issue where the Intel Thunderbolt Retimer Firmware Update fails to install when a BIOS update is run while the system is connected to an HP Thunderbolt Dock G4r. Nothing works on Thunderbolt any more. Tried to update docks firmware via another same hp laptop (but previous gen8 ) that is working fine. U71 systems only: - Fixes an issue where the system stops functioning after the BIOS is updated while the system is attached to a dock. This issue occurs when the system is connected to the Dell Dock WD19, WD22, and HD22Q. T480s (type 20L7, 20L8) Laptop (ThinkPad) Product Home Not sure about the update process but I’ve seen plenty of issues with Lenovo docks and laptops No other docks give me issues, just the Lenovo ones, you know. 2 Jan 13, 2022 · Thunderbolt Dock 120W G2 firmware update failed. All Windows updates are installed and of course I tried rebooting the computer. 6) Download and run the dock firmware update package tool. exe = latest) and Thunderbolt Firmware Update Utility (n24th13w. Hi! I fixed it on Gen 10 Carbon. faipa lqmutu ykhqbl kawcda xfwny swvncdp nvjvh fck bylrjd ptdn