Wayfair chargeback reddit We have a customer come in and buy products, we get a chargeback notice without anyone reaching out to us to investigate or gather information/evidence, we dispute it with the cc company sending them video evidence of the person in store using their card to purchase products, cc company ALWAYS Anyone here who has asked for a chargeback on your credit card due to unsatisfactory delivery of a service or product which was paid for by the credit card. Chase is correct. I ordered a Staub cast iron pan that was on sale (only $99. Log In / Sign Up Refunds auto credit and the system doesn’t tell anyone if they haven’t been able to credit the account. 115 Meadow Rd Bldg 200 Dock Doors 140-155 Hyde Park, MA 02136-2361 Then begin a dispute/chargeback with your credit card company. the first pc i received from them had the wrong motherboard, which should have been the first red flag. I just recently bought an item off of wayfair (if you ever considered using their site DONT, just browse and reverse image/or search the product elsewhere, they are overpriced, customer support is shit and they also make you pay for returns even for small items. I know it’s beyond 90 days of purchase protection from Amex, but WayFair refuses to help and keeps sending us in circles when we try to get help from customer service. The chairs arrived promptly, looked better in person and have held up very well. If the item is clearly broken, defective or suffers from quality issues it might be best to chargeback your credit card or PayPal! Only do so if you notice that the seller is trying to scam you. I still have no idea why Wayfair did that. 1K subscribers in the wayfair community. Wayfair has no record of the purchase because obviously the purchase didn’t go through so they point me to afterpay. Expand user menu Open settings menu. No more buying from Wayfair for me. I did 4 affirm loans totaling $2700. Wayfair usually has competitive pricing but their return process is a hassle so if i can get the same item on home depot for the same price (but have the option to return in-store), i go that route. If you can show that a) you tried to get Wayfair to remedy the problem and b) you did not receive what you ordered, your credit card should reverse the transaction. You can refuse and have it returned to sender. One is section 75 of the consumer credit act and the other is chargeback on a Debit card payment. PB was going to delay delivery of my glider until my first was 6 months old. A few weeks ago, I ordered a few large pieces of furniture from Wayfair and after placing the order, I immediately realized that I do not necessarily need one of the items. I ordered dining chairs from them and he took them off the truck and left them in the middle of my driveway two boxes with two chairs in each that were over 50 pounds each I had to roll the boxes from my driveway to my front door and push them in myself. The stools ended up sucking anyways utility wise - design wise they were great and I surprisingly was able to return them. If you're never going back to Wayfair, tell them you cancel the order and that you will do a chargeback on the credit card if they charge it. reReddit: Top posts of Yes I have tons of experience owning a business and it’s complete BS how the whole process works. Credit card chargeback is one of the most powerful weapons we have as consumers today. 1 - Not include any disputes / chargebacks that are won by the merchant in any dispute rate analysis. It doesn't happen too often, but I feel like I have bad luck with having to file disputes because sometimes customer service sucks, and I have a bad experience with my last bank not wanting to look out for their customers. Regarding the current matter, Wayfair had me box and label this thing on my porch by 8 am yesterday for a FedEx pickup. I never received the item and I was not told prior to the agent cancelling what the return shipping fee would be. Wayfair said it wasn’t worth the shipping to return so they refunded it and told me to keep it. I called it off, cancelled the order. ) listed at the same price of the 470. If you're looking for websites or programs please first take a look at the Beermoney Global Top Recommended Choices in the sidebar and the most recent list of Global Beermoney opportunities (+200!). I have successfully used the chargeback three times in the past 5 years, and I have won every one of them. Credit card companies have specific guidelines and policies to prevent misuse of the system. Chargebacks are handled by the ShopGoodwill site team, not the individual stores. Today's demand for certified professional coders (CPCs) is growing as many jobs in the coding and billing field now require certification. I gathered up all of the info like call logs, emails to them, etc. It's been the same back a forth for two weeks now. But wayfair shouldn't be so horrible. They refund your money at the start of the investigation. I got a PB leather sofa that retails for $4599 on Open Box for $2299 (+shipping) and it arrived in PRISTINE CONDITION! A place to discuss US and Worldwide immigration news, politics, visas, green cards, raids, deportations, etc. Free shipping on everything. 2K votes, 107 comments. The in room WiFi would not connect on the two separate devices we had. 20 votes, 23 comments. Does anyone have experience with getting replacement parts? Wayfair is a marketplace with a lot of different brands. They say they have requested the cancellation but can't cancel, and therefore refund, until the supplier has confirmed cancellation. I just had to do that with an order I canceled because they kept screwing me around. Call the shipping company and refuse delivery and put a chargeback on your credit card. Shop Wayfair for all the best Desks, including Home Office Desks and more. I should be able to cancel. That's only if you're never going back to Wayfair, since they will ban you at that point. Enjoy Free Shipping on most desks, even big desks. BBB helps resolve disputes with the services or products a business provides. I didn’t wanna be a dick since I know the investigation and chargeback can hurt the company so that’s why I asked. Nous parlons en anglais et en français. Am I out $216 for nothing or is there something I can do? Credit card won’t do a chargeback as order was cancelled. Oct 26, 2020 · The title of our project was “Lightning Disputes” and aimed to speed up the process of handling chargeback disputes. stores will always choose to promote their own in-house financing. The final showed $10 less when I placed the order and when I paid it showed the full price. One customer recently opened a chargebacks on (product not received) on that time product was not delivered but later it has delivered. I would do a chargeback on the card, as Overstock's policies leave something to be desired. For example, if you are 5 miles away from pickup, at least bid $5. com and used Afterpay at checkout. Figure out what you like at their storefront and then shop online for outlet deals. Thanks in advance What CC company do you have? I have had mixed results with chargebacks. Got a Wayfair chair delivered in 2 days time and my husband assembled it before induction day. So you didn't hear from them in less than 2 days so you initiated a charge back? Aug 18, 2023 · Over a month ago, I purchased an item for nearly £400. Anyway, I got a call from a Wayfair customer service advocate in response to the BBB complaint today and she offered a 25% discount. . The only coupons they send are if you are a first time customer, had an issue with an order, or (very rare) you haven’t ordered in a while. So we have unusable piece of nothing. I also want to stress that this better be a nuclear option. Just curious on who has initiated a chargeback with wayfair and been successful? --- New Reddit + night mode recommended. When I asked them about it, they said that at the first time the order didn't go through and the coupon takes 24 hours to show up again. I thought this was ridiculous and told them it would be easier to just go through my credit card and file a chargeback, called and filed the chargeback on all 5 charges. My wife bought a set of chairs from WayFair in late February. The people who are saying not to refuse have probably eaten shipping costs and sucks for them. Wayfair-related news and discussion. The code entered was incorrect. I bought a bed on Wayfair that was advertised as one brand, but when it was delivered it was a totally different brand same design as advertised, just a different brand. If someone says their card is lost, stolen, or used fraudulently, 100% business will lose. If I need to wait another six months it seems unlikely that they have even started on making the chair. If they're on anything other than Wayfair, joss and main, perigold, birch lane, (etc, wf brands), it's because a third party is purchasing them from Wayfair and reselling them on these other platforms. I ordered on May 9th. Besided that, I purchased a $1600 bed, a $700 carpet, and a $2400 bathroom vanity. I spoke with a customer service agent and asked them to kindly send the knife block to my sister, as I had ordered and paid for it. Dear All, First, this is a throwaway. In the world of ecommerce, a chargeback occurs when a customer disputes a transaction with their credit card company or bank. I'm quite annoyed and tired of waiting. Save yourself the aggravation and lets stop the founders of wayfair from becoming any richer and buying more than the 2 large airliners they have for personal use. Second issue, when you call you get routed to the first person available in frontline and with an inbound queue it’s near impossible to get the same person twice and they don’t have time to follow up because of said queue. Welcome to Canada’s official subreddit! This is the place to engage on all things Canada. Please be respectful of each other when posting, and note that users new to the subreddit might experience posting limitations until they become more active and longer members of the community. I would trust it with pieces you don't sit/lie on or move around a lot. That smell is the formaldehyde/whatever other toxic chemical mixture off-gassing from the particleboard- it's a telltale sign of a cheap wood composite. They can either give you a full refund or you can do a chargeback if they won't do that. 95 for a nearly $300 pan!) and thought it was a great deal. For anyone having trouble getting your money back from LastPass, dispute the charge with your credit card company! I paid my annual subscription fee back in July 2022 and disputed it a couple months ago after a terrible experience with their awful customer support due to the data breach. I considered pursuing a chargeback through my credit card for an item that they claimed was non-returnable (but that hadn't been marked as such when I bought it). 2 days ago · Top Wayfair Canada Discount FAQs. That item was refunded and I upgraded through Wayfair for a steel reinforced umbrella. Chargebacks are the equivalent of shoplifting in the digital space, you can't stop it, but you can protect yourself. Some type of web glitch prevented the order from going through but afterpay still deducted money from my account. If their goal is to take a loss to gain market share and squeeze out competitors, then they're not doing a very good job. If Wayfair doesn't make it right, OP should chargeback on their credit card for non-delivery and avoid Wayfair in the future. Here, Paxful users share tips, discuss happenings in the Bitcoin community, and get the latest information on all things Paxful. A reminder of the rules in r/scams. Shop Wayfair. I logged this issue by calling hotel services on my second and third day of… Morning all Is anywhere still delivering beds at a reasonable price? As I imagine most places are shut to go have a look. Anything over $50 signature. So that was awesome. Our Wayfair Delivery Team expects to have your item by Wed, Sep 9. They were so confused and said they think it would stop soon after they put in some request. 00 I contacted my method of… r/wayfair: Wayfair-related news and discussion. Nov 5, 2024 · Finally 1 day after filing the chargeback, the company emailed me saying they were aware of the chargeback and asked me to resolve it because they didn’t want a third party involved. 5 years later and that cheap ass Wayfair glider is still the most comfortable chair in the house. Aug 24, 2023 · 自2023年4月1日Wayfair北美站点实行新的消费者无理由退货计划起，我们陆续收到供应商合作伙伴关于无理由退货计划的问询。本篇文章将就Supplier Managed Returns（供应商自行管理退货）以及Wayfair Managed Returns(Wayfair管理退货)进行详细解读，通过对比扣款计算等方面的区别，帮助供应商们能够对这两者有 BrandMarkProtect is running a trademark scam and attempted to swindle my organization out of a sizable amount of money. But this continues, and I'm getting to the point where I think the only way I can stop it is if I cancel my card and get a new one. After an order is finalized, the customer may request their money back for a variety of reasons. It’s in the contract”. Wayfair spends a lot of money getting your item to you. You may need to do a chargeback/dispute with your bank. I have a question regarding charge-backs on credit cards for "non-refundable" airline tickets. Neither would send out replacement parts or replace the order. Wayfair just said they’re sorry but they can’t do anything about it. And yes, they tend to assemble less easily than IKEA. Nearly every other chargeback reason has a defense with a high likelihood of winning, not fraud. I haven’t made an order since last summer. I made my first order ever, on wayfair, on November 2nd, 2022. It was delay after delay. true. I'm trying out Kayano 28 and after my last run I observed my shins hurt. That said, jumping to a chargeback so quickly like that isn’t really a good look on your part. The extra postage cost will save your shrinkage. Hey fellows! We receiving a lot of chargeback on one of our stores. I didn't think companies really cared about BBB anymore. Amex on the other hand, the entire chargeback process can be done by talking to their customer support just via text in their app. i purchased a prebuilt pc from clx april 24th of this year (2023). You received an item that was not as described at time of purchase. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. Have a question or need help with an issue? We've got answers to all of your FAQs from ordering and tracking to returns and refunds, and more. The fee they’ll get for the chargeback is probably more than your order total was. But, no, Wayfair won't even respond to my emails. One of them broke underneath her 2 days ago. This dispute is now between you and Wayfair to get your money back since you returned the item WITH a tracking number. This just happened to me 2 weeks ago. We encourage questions, comments, and discussions. Chase isn't involved anymore. Contact us by phone. Amazon may happen to sell some of the stuff wayfair does, but that isn't their main product. I've never had a problem with billing or chargebacks. After some research I settled on the Weber Summit 470. r/wayfair: Wayfair-related news and discussion. I’ve had a couch on order from wayfair that has been backordered for 2 months. r/wayfair. I’m glad to see I’m not in the wrong and shouldn’t feel bad lol Thanks! Gonna start the chargeback process ASAP 🙂 Chargebacks on non-refundable tickets. Affirm customer service is indeed lacking. Extending this partnership will allow Riskified and Wayfair to continue solving complex problems related to online shopping, checkout and payments. Free Shipping on most items. Reservation made in late February Check in late April Checkout early may Reservation total $2000. And the occasional chargeback is just going to be a natural part of any business. I paid through wayfair app using klarna and klarna took the initial payment, but the product was still just sitting in my wayfair cart. Additional Phone Numbers Technical Assistance 1-800-685-4608 For TTY: Use 711 or other Relay Service I ordered an item on wayfair. i was offered a replacement pc Wayfair is not IKEA, but that doesn’t mean it is better quality than IKEA. Also filing a dispute doesn’t necessarily mean a chargeback is immediately filed. Oct 20, 2023 · For merchants, losses from legitimate chargebacks are a cost of doing business, says Monica Eaton-Cardone, chief operating officer of Chargebacks911, a firm that works with merchants to limit I tried to order something from wayfair. I have been a loyal customer to Wayfair for 9 years. Either way you get your money back and don't have to pay return shipping. I provided my bank with numerous evidence including screenshotted correspondence with Amazon's customer service where they are not cooperating despite the confirmation from Amazon that they received the return, screenshots showing them continuing to push back the refund date, the original order page, a letter from the AG's office confirming that I have filed a No. All three chargebacks were significant charges, one of them being in 4 digits. Members Online. No personal information (including last names, phone numbers, etc). The first thing I noticed was that, as soon as I sent the payment, I went back to the item's page, and it was listed as sold out, but when I placed my order it said 5 on stock, hurry to order before they all run out. Just a heads up, Wayfair doesn’t give any coupons out and if you did receive one in your email is customer specific so it won’t work under your account. Yes, I contacted wayfair after receiving that odd email from the manufacturer that they weren’t going to help me because the pictures I sent wasn’t their vanity and they didn’t have an order with my name etc. When chargeback submitted to bank, it was delivered and yet I lost it. got my money back no problem. I ordered 5 rolls of peel & stick wallpaper from Wayfair on 3/14 and paid the expected amount with my credit card. As a consumer I got a couch delivered from Wayfair in March. Mar 4, 2014 · Update on Wayfair Thanks to everyone for all the good points made, -- the BBB complaint did work which shocked me. So I just learned that I've also been flagged for fraud (or better known as deferred to the "Executive Resolution Team")all because we… Welcome to Canada’s official subreddit! This is the place to engage on all things Canada. Reddit is full of PB haters but I like their leather furniture. This sucks and feel the frustration with chargebacks in general but I will say if you keep good books and solid evidence of the transaction you can win them every time. Chargebacks are a great consumer protection mechanism, but unfortunately there are people out there that take advantage, which it sounds like this woman did. Vevor tools, contraptions, outdoor area development items (railings, deck stuff, etc). uk for A Zillion Things Home across all styles and budgets. Wayfair simply didnt order you a replacement or refund immediately because VERY OFTEN the carrier marks something as delivered, or it never shows movement on tracking, whatever - wayfair gets you a replacement, and then you end up with 2 of them Pretty much most credit cards have a chargeback mechanism however, for most Indian banks, they’ve made it extremely hard. And nothing will make it go away. Pay attention to the brands and reviews. If you reverse search Wayfair images of furniture, you may be able to find it significantly cheaper from a different reseller under a different name. She’s under the weight limit, and the chair is not repairable now. Sure, you can do a chargeback, just don't use Doordash again since they are probably going to ban your account after they get the chargeback. and filed a chargeback with Mastercard. Then Klarana refunded the money like 2 days later with no explanation or anything. What are my options, should I file a dispute/chargeback with my credit card? The window has expired to return this table to Wayfair due to them taking this long with replacement parts. We bought a desk chair and one of the casters broke almost immediately - Wayfair sent us a whole new chair base with casters, for free. I read about it online and that it is a provision which credit cards have in India but I tried calling ICICI and their customer care has no idea about it whatsoever. I did order a little end table that looked like it came from Walmart by way of China. How reliable is Asics return policy? I know they have 90-day return policy on unworn shoes. I ordered replacement parts through Wayfair and within about 20 minutes got a confirmation email saying parts should ship in 7 business days arriving 3 days after shipment - email gave exact dates. My order got cancelled, I called, and the sales associate said “well you need to shop at a different store. 2 - On a similar vein, even is a chargeback is lost but the merchant can show legal proof that this was incorrect it should also not be counted. I wish Wayfair would use a different carrier than FedEx. Posted by u/[Deleted Account] - No votes and 15 comments I have something similar from Wayfair, the black faces the back cushions and in my case (and maybe OP’s) the back cushions are not reversible and have a Velcro strip that secures it to the black square. That’s why I went directly to the chargeback route. I learned both of these things the hard way too. That is a good start, and hopefully it won't be sitting there for 45 minutes again. CC company sided with Wayfair who said it wasn't actually damaged when they received it back. (They refused to pay out) Would’ve thought I’d learn my lesson there… But now I’m in fear of fraud again due to admitting I now recognized the charges from online gambling but didn’t understand why they were masked. Only the one for $159 is the only one they put on my credit report. 128 votes, 217 comments. Confirm Code Get the Reddit app Scan this QR code to download the app now Chargeback Reply reply r/wayfair. Renewed partnership with Wayfair, one of the world's largest destinations for the home. It was all Best Buy and Wayfair and I could’ve just used my BEST BUY citi or opened the Wayfair citi and gotten $$$ off. You've given Wayfair the chance to make it right and they've gone unresponsive. The rugs cost more to return than they’re worth, and they won’t accept returns on a lot of furniture that’s been opened/built unless it’s damaged. Some weeks later my account was suspended. 24 hours a day, 7 days a week. /r/immigration is protesting Reddit's API changes. The brand as advertised may not be the brand you get. it had a problem that was unknown, basically the pc would give me the black screen of death any time i would boot it after exactly 31 days (may 25th, refund cutoff) of minorly intensive gaming. This shows that Wayfair received the item in question and it was delivered so they owe you the money. Magically, on the same day that Mastercard ruled in my favor, the company reached out with a return shipping label to get it sent back. I chatted with Wayfair customer service about this last year. Wayfair, LLC. The lack of notice from Reddit, exorbitant pricing and terrible official apps are unacceptable. Is this happening to anyone else? It is mind boggling. Understanding the Chargeback. Wayfair for furniture, fixtures, flooring w free shipping. Friendly warning for Wayfair shoppers - you might get overcharged, keep an eye on your credit card statement. Découvrez plus de 5000 marques de meubles, d'objets déco, et bien plus encore. b) file a dispute and if PayPal find in favour of the seller, then file a chargeback? Yep, go to the credit card company next. Wayfair will block you from canceling an order, even if the reason you're canceling is because Wayfair did not hold up their end of the bargain ie they missed their shipping date by 2 months. On 3/16 they charged my credit card for 2 more rolls, and changed my order to We would like to show you a description here but the site won’t allow us. Walmart randomly has ridiculous deals with fast, cheap shipping but you can also get hosed with expensive or fake vendors. The request where the customer disputes the charge on their account is called a chargeback. I use wayfair to find pieces I like and then search for it to see if it’s cheaper elsewhere. If it's a credit card it will be section 75 and the money will come from the credit card company Amex and I believe the furniture place should get to keep the money you paid. 3 - Any dispute a merchant wins should see the chargeback fee become the liability of the customer. I have been charged on Afterpay for the first payment but no confirmation from Wayfair and not sure how to contact Afterpay. We would like to show you a description here but the site won’t allow us. And would anyone have any…. For clarity's sake, I'm located in the States, the airline was SAS (so European), the credit card company is VISA. *Your email must match the one you used to register for the event. 1. co. Wayfair emailed me 3 days ago that they understand they double charged me and I need to call them to get my money back, I have the email in my inbox and sent it to Capital One. Wayfair can still put the collection/amount on your credit report, and can sue you for the amount (and win), if the terms of the sale that you agreed to mean that you still owe. 3. I’ve dealt with more chargebacks than I can count and I ALWAYS call our merchant account rep before I file our dispute, so I provide the right documentation. Also check for the same wayfair items on Amazon! I bought some stools on one of wayfair’s sister sites and found the exact same set on Amazon for like $200 less. 5,000 brands of furniture, lighting, cookware, and more. All around, a pleasant experience. Whereas any modern company would cover the return shipping costs, Wayfair will charge you for return shipping. We've bought a lot of stuff from Wayfair / Overstock / Allmodern . They refuse to provide any evidence of this alleged chargeback, yet they want me to pay it. Write that you have instead gotten your money back through a chargeback. HDFC for instance, requires you to register an FIR for a chargeback. Like many other people I was in the market for a grill this spring. The harsh reality is that consumers win about 90% of chargebacks. May 6, 2025 · View complaints of Wayfair, LLC filed with BBB. I'm not saying that's the case, just make sure you're covered here, because winning the dispute/chargeback means nothing in terms of what you owe. 1-800-365-2714. Sometimes I can get it for a third of the price, sometimes wayfair is the better price. Confused I called Wayfair to discover that they had canceled the order because it appeared "suspicious" and the email had gone to my junk folder. Called wayfair and they said talk with manufacturer. It was for a safe box, that cost me 300$. Save up to 80% off during Wayfair's biggest sale of the year. Vent post! Wayfair cancelled my order on a jackpot deal - a set of 2 deck chairs, originally $700 something, on sale for $176. They said the order processing team won’t process my decision. There are two different things here. And before that we don't have to fight on chargebacks. Are there any valid Wayfair Canada coupons? Yes, as of May 20, 2025 there are 15 coupon codes and 15 total promotions available. With the delivery saying May 12th which I was surprised about but thought great. A chargeback will likely get your account banned on all of ShopGoodwill. Be civil to one another (no name calling or insults). Many physicians, mid-level providers, practice managers, administrators, billers and front desk staff members have questions about coding. Imagine the amount of chargebacks a Walmart deals with in any given day. All went well but after submitted payment on Afterpay website I got sent to Wayfair said the order did not go through and item is still in the cart. If you like something on wayfair, right click the image and do a google image search to see where the image appears elsewhere. If the chargeback is denied, it means the credit card company didn't find your claim valid or supported by sufficient evidence. Reddit . Luckily we saw the signs quickly after and were able to file a chargeback with our credit card company (still in process). Let's look at what chargebacks are, how they happen and how you can respond. Magasinez chez Wayfair Canada pour acheter tout ce dont vous avez besoin pour la maison. We do a lot of manually processing at the FI I work at, and there’s a process that merchants can participate in where we are essentially notifying them that there is a customer planning to file a chargeback, and giving them the opportunity to issue a credit prior to doing so. You need to actually dig down into the reviews and even read the assembly instructions to see if the piece will be any good. The entitlement on this astonishing. Hooray! Way Day is here. Generally we've had good luck when the item and/or brand have good reviews, and bad luck when the reviews aren't good. After searching around I find one in stock at Wayfair but better yet they seem to have a Weber Summit 670 (This is what the listing said. It's comfy and looks great but the first red flag was finding it difficult to put the parts together because the pre-drilled holes weren't properly lined up/the incorrect size. Don’t let the door hit ya where the good lord split ya. Next time, I would suggest you "bid" (also known as tip). They sent me the following email with a link to cancel my order “Hi Philip, Unfortunately your order ##### has been delayed again and we apologize as we know how frustrating this can be. Welcome to r/scams. They'll carefully evaluate the circumstances to ensure that you have a valid reason for the chargeback. and wayfair admitted that was the oddest email and they could help by picking it up (having me wait around all day for them) or giving me a partial $200 refund. I contacted PlayStation and they claim that an additional chargeback was made that should not have been made, and they require I pay them back in order to have my account reinstated. New here? Check out our community guidelines below. Please try again. I told my card c Wayfair was dramatically less (at $1000/each), and I was very nervous. They’re still within a perfectly reasonable shipping window, and the 5% refund fee is published on their website (in the FAQ section). Wayfair can be really, really good and really, supremely terrible. Building a financial system for the 100%, one #Bitcoin at a time. This is an educational subreddit focused on scams. Shop Wayfair for A Zillion Things Home across all styles and budgets. They received the item back and then ghosted me. I’ve done a chargeback many years ago with a different credit card for another gaming site. Same thing happened so I decided to cancel. 7. 2500th Episode This past year I decided to buy a pergola off Wayfair. 🌝 never had a problem and in terms of financing I'm not sure what other option would be there. I didn't know about the three month wait until after I placed the order. The return shipping fee doesn’t even cover half of the total cost. ” They’ve given me absolutely zero explanation. Things you should never buy from Wayfair: rugs, flat packed furniture. I have an 8” Wayfair mattress Pros- super cheap- firm, good for sciatica if you’re a strict back sleeper Cons- you wake up on your side with numb arms/shoulders in the morning, my husband HATES it- were in the market now for a new mattress, possibly a purple 3- but the price difference is incredible Overall- it gets you by, but it is firm. I quickly logged in and cancelled the order online and received a cancellation pending email ("Someone from Wayfair will get back to you in 24 hours"). I surely would not have agreed to a nine month wait. Welcome to the official Paxful community on Reddit. a) file a chargeback via the credit card company, and let PayPal deal with it? Start with PayPal and file a claim there first. Prolific user of Wayfair credit card. Wayfair fills a specific niche that Amazon barely cares I placed an order because I got a $10 off coupon. Hence, coming back to my original argument, they aren't really competitors. I actually needed the installment tradeline history but they failed me on that. Give the seller a one star review and most importantly mention the denied refund. Twice it missed dispatch by dates and they reordered it. They'll somehow find some way to not ship something you're not paying for. You can try reaching out to support@shopgoodwill - but they tend to forward item specific cases to the individual stores. Oct 25, 2021 · I have found Wayfair customer service to be really terrible on a few recent orders. Now, I got 5 emails saying that my pay in 4 payments never went through and that I owe them the full amount. I once sent back a vacuum to Wayfair that had arrived damage, as per Wayfair's instructions. The solution is for Wayfair and their vendors to pick better delivery companies, not to make it the consumer's problem. jzgma qrxk bppmw midbq jrpcfj wxgmcxd jnpo walh qiajrjg xcwnoxf